We want you to be completely satisfied with your purchase. Please review our return and refund guidelines below.

1. Eligible Items for Return

You may request a return or exchange if:

• The item is damaged, defective, or incorrect
• The request is made within 3 days of delivery
• The item is unopened, unused, and in its original packaging

2. Non-Returnable Items

For safety and hygiene, we do not accept returns for:

• Opened or used medications
• Prescription drugs
• Supplements or consumables with broken seals
• Personal care products (unless damaged)

3. Refund Process

• Approved returns will be refunded via the original payment method or as store credit
• Refunds are processed within 5–7 business days after receiving and inspecting the returned item

4. How to Request a Return

Send an email to [email protected] with:

• Your order number
• Reason for the return
• Pictures (if item is damaged or incorrect)

Once approved, return instructions will be sent to you.

5. Return Shipping

• Customers are responsible for the return shipping fee unless the item is defective or incorrect.